Delivery & Return
Enjoy free delivery on thousands of disposable food packaging Items when you spend over 99 AED. For added convenience, choose a specific delivery date and time for a small additional fee
Delivery Terms and Conditions
- Product Availability
Subject to Clause 4 (Terms and Conditions) and except in cases of Force Majeure or extraordinary circumstances, Khaleej Pack Industry is committed to processing all orders promptly. Typically, orders will be delivered within 1 to 3 working days from the date of processing, unless affected by unforeseen events.
2. Delivery Address
Delivery will be made to the shipping address specified in your order.
3. Tracking Information
A valid tracking number will be provided for all shipped orders. You will receive an email containing tracking information for your order at the email address you have provided.
4. Delivery Charges
- Orders totaling AED 99 or more are eligible for free delivery.
- Orders below AED 99 will incur a delivery charge of AED 15 per order.
For further inquiries or assistance, please contact our customer service team.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Small items
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Standard Delivery Get it in 3-5 working days |
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Orders over 99 AED : All day delivery. Order anytime: |
FREE |
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Next Day Delivery Get it next day, 7 days a week |
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All day delivery |
AED 15 |
What do we mean by small?
Includes individual or non-bulk items such as paper cups, aluminum containers, cling film, and other similar disposable food packaging products.
Large items
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Standard Delivery Get it in 2 working days |
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All day delivery (9am - 7pm):Â |
From AED 25Â |
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Choose a time slot: 9am - 12pm , 12pm - 3pm , 3pm - 7pm |
From AED 40 |
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Next Day Delivery Get it next day on weekdays |
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All day delivery (9am - 7pm) |
From AED 35 |
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Choose a time slot: 9am - 12pm , 12pm - 3pm , 3pm - 7pm |
From AED 50 |
What do we mean by large?
Includes bulk or carton-based orders of disposable packaging items such as large quantities of paper cups, aluminum containers, and similar products.
FAQs
We strive to process all orders as quickly as possible. Typically, orders are processed and dispatched within 1 to 3 working days. Delivery times may vary depending on your location and any external factors.
If your order is delayed beyond the expected delivery time, please check your tracking information for updates. For further assistance, contact our customer service team with your order number.
Once an order is placed, changes to the delivery address may not be possible. If you need to make adjustments, please contact our customer service team immediately. We will do our best to accommodate your request if the order has not yet been processed.
A valid tracking number will be sent to the email address you provided at the time of purchase. This email will contain all necessary tracking details to monitor your shipment.
- Orders of AED 99 or more are eligible for free delivery.
- Orders below AED 99 will incur a delivery charge of AED 15 per order
If you receive a damaged or incorrect item, please contact our customer service team immediately. Provide your order number and details of the issue, and we will assist you in resolving the matter.
A Force Majeure event refers to unforeseen circumstances beyond our control, such as natural disasters, strikes, or other significant disruptions, which may impact our ability to process or deliver orders in a timely manner.
You can reach our customer service team via [provide contact methods, e.g., email, phone number, or online chat]. We are here to assist you with any questions or concerns you may have.
